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Warranty and After Sales Guide for Al Fakher Mint 2

Published 2026 · VapeWholesaleHub trade desk

Warranty and after sales handling define the long term reputation of a Mint 2 line.

There is no shortcut on warranty and after sales: the Mint 2 rewards preparation and punishes improvisation.

Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Mint 2.

Why warranty and after sales matters on the Mint 2

A clear dead on arrival policy removes friction for retail partners.

Retail staff rarely ask about warranty and after sales directly, but their questions almost always lead back to it.

Spare parts availability matters more than warranty length in practice.

Reference specification

Item	Value
Model	Mint 2
Brand	Al Fakher
Category	Box Mods
Battery	400 mAh
Output range	8-25 W
Capacity	5.0 ml
Charging	USB-C 1A
Coil options	0.6 / 0.8 / 1.0 ohm
Carton quantity	200 units

Tracking return reasons feeds directly into the next sourcing decision.

Practical notes for buyers

Documentation is not paperwork for its own sake; on warranty and after sales it is the difference between a clean clearance and a delayed one.

Retail staff rarely ask about warranty and after sales directly, but their questions almost always lead back to it.

Checklist

Keep certificates current and filed against the exact model name.
Review the reorder point after one full selling cycle.
Verify that artwork matches the approved compliance template.
Check carton quantities against the commercial invoice line by line.
Confirm the exact configuration in writing before the deposit is paid.
Request batch photographs and a packing list prior to shipment.

Commercial terms

Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.

Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.

Volume tier	Indicative unit level	Lead time
Carton (125 units)	Tier 1	7-12 days
Pallet (1232 units)	Tier 2	7-12 days
Container (11338 units)	Tier 3	7-12 days

All figures above are indicative working ranges used for planning. Final specification and commercial terms are confirmed in writing before any deposit.

Frequently asked questions

What warranty applies to Mint 2?

Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.

Is documentation provided for customs?

Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.

Do you support long term supply agreements?

Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.

How quickly can a repeat order be produced?

For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.

Final word

Start with one change, measure it over a quarter, then decide whether it deserves to become policy.

Trade enquiry

Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.

Tel: +86 13711127975WhatsApp: +86 13711127975WeChat: +86 13711127975