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Returns and Credit Notes Guide for Al Fakher Pearl 2
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Pearl 2 protects the relationship when something goes wrong.
Between the factory gate and the retail shelf, returns and credit notes is where most of the value on the Pearl 2 is either created or lost.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Why returns and credit notes matters on the Pearl 2
Distinguish between a defect claim and a change of mind before agreeing any action.
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Pearl 2 |
| Brand | Al Fakher |
| Category | Box Mods |
| Battery | 500 mAh |
| Output range | 10-40 W |
| Capacity | 3.0 ml |
| Charging | USB-C 2A |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 200 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Pearl 2.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Pearl 2.
Checklist
- Request batch photographs and a packing list prior to shipment.
- Keep certificates current and filed against the exact model name.
- Retain one sealed sample carton from every batch for reference.
- Log sell through by account for the first eight weeks.
- Confirm the exact configuration in writing before the deposit is paid.
- Agree in advance who pays for return freight on a defect claim.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (155 units) | Tier 1 | 21-30 days |
| Pallet (1731 units) | Tier 2 | 30-45 days |
| Container (17769 units) | Tier 3 | 21-30 days |
Frequently asked questions
Who pays return freight on a Pearl 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
A short quarterly review of these points will keep the Pearl 2 range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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