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How to Source Al Fakher Royal 4: Warranty and After Sales
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Royal 4 line.
Between the factory gate and the retail shelf, warranty and after sales is where most of the value on the Royal 4 is either created or lost.
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Royal 4.
Why warranty and after sales matters on the Royal 4
A clear dead on arrival policy removes friction for retail partners.
Freight consolidation changes the answer to warranty and after sales at container scale, which is why small and large buyers reach different conclusions.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Royal 4 |
| Brand | Al Fakher |
| Category | Box Mods |
| Battery | 1000 mAh |
| Output range | 5-80 W |
| Capacity | 2.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 120 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Royal 4.
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Checklist
- Check carton quantities against the commercial invoice line by line.
- Verify that artwork matches the approved compliance template.
- Agree in advance who pays for return freight on a defect claim.
- Confirm the exact configuration in writing before the deposit is paid.
- Request batch photographs and a packing list prior to shipment.
- Keep certificates current and filed against the exact model name.
Commercial terms
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (197 units) | Tier 1 | 7-12 days |
| Pallet (1231 units) | Tier 2 | 30-45 days |
| Container (10286 units) | Tier 3 | 21-30 days |
Frequently asked questions
What warranty applies to Royal 4?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
A short quarterly review of these points will keep the Royal 4 range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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