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How to Source Al Fakher Prime 2: Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk

A clear returns and credit process on Prime 2 protects the relationship when something goes wrong.
Distributors reviewing their Prime 2 range usually find that returns and credit notes explains most of the variance in results between accounts.
Seasonality interacts with returns and credit notes more than most forecasts allow for, so a rolling review beats an annual one.
Why returns and credit notes matters on the Prime 2
Distinguish between a defect claim and a change of mind before agreeing any action.
Seasonality interacts with returns and credit notes more than most forecasts allow for, so a rolling review beats an annual one.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Prime 2 |
| Brand | Al Fakher |
| Category | Box Mods |
| Battery | 1100 mAh |
| Output range | 8-25 W |
| Capacity | 6.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 240 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Prime 2.
A written internal standard for returns and credit notes makes onboarding new account managers far quicker and reduces avoidable errors.
Checklist
- Confirm the exact configuration in writing before the deposit is paid.
- Review the reorder point after one full selling cycle.
- Keep certificates current and filed against the exact model name.
- Agree in advance who pays for return freight on a defect claim.
- Log sell through by account for the first eight weeks.
- Check carton quantities against the commercial invoice line by line.
Commercial terms
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (76 units) | Tier 1 | 14-21 days |
| Pallet (994 units) | Tier 2 | 7-12 days |
| Container (8739 units) | Tier 3 | 14-21 days |
Frequently asked questions
Who pays return freight on a Prime 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
If only one thing changes after reading this, let it be the habit of checking returns and credit notes before reordering.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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