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Al Fakher Royal 2 Returns and Credit Notes
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Royal 2 protects the relationship when something goes wrong.
What follows is a practical view of returns and credit notes for the Royal 2, written for people who place repeat orders rather than one off buys.
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Why returns and credit notes matters on the Royal 2
Distinguish between a defect claim and a change of mind before agreeing any action.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Royal 2 |
| Brand | Al Fakher |
| Category | Box Mods |
| Battery | 900 mAh |
| Output range | 10-25 W |
| Capacity | 2.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 120 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Checklist
- Log sell through by account for the first eight weeks.
- Record the arrival condition with photographs on the day of delivery.
- Check carton quantities against the commercial invoice line by line.
- Retain one sealed sample carton from every batch for reference.
- Confirm the exact configuration in writing before the deposit is paid.
- Request batch photographs and a packing list prior to shipment.
Commercial terms
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (82 units) | Tier 1 | 7-12 days |
| Pallet (1531 units) | Tier 2 | 14-21 days |
| Container (5718 units) | Tier 3 | 21-30 days |
Frequently asked questions
Who pays return freight on a Royal 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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