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Al Fakher Max: Warranty and After Sales for Distributors
Published 2026 · VapeWholesaleHub trade desk

Warranty and after sales handling define the long term reputation of a Max line.
What follows is a practical view of warranty and after sales for the Max, written for people who place repeat orders rather than one off buys.
Documentation is not paperwork for its own sake; on warranty and after sales it is the difference between a clean clearance and a delayed one.
Why warranty and after sales matters on the Max
A clear dead on arrival policy removes friction for retail partners.
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Max.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Max |
| Brand | Al Fakher |
| Category | Box Mods |
| Battery | 400 mAh |
| Output range | 8-40 W |
| Capacity | 1.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 100 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Max.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Max.
Checklist
- Confirm the exact configuration in writing before the deposit is paid.
- Request batch photographs and a packing list prior to shipment.
- Log sell through by account for the first eight weeks.
- Review the reorder point after one full selling cycle.
- Keep certificates current and filed against the exact model name.
- Retain one sealed sample carton from every batch for reference.
Commercial terms
Payment history is the single most reliable route to better terms, more than total annual volume.
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (142 units) | Tier 1 | 21-30 days |
| Pallet (1236 units) | Tier 2 | 14-21 days |
| Container (5515 units) | Tier 3 | 21-30 days |
Frequently asked questions
What warranty applies to Max?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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