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Al Fakher Max Pro Warranty and After Sales
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Max Pro line.
Distributors reviewing their Max Pro range usually find that warranty and after sales explains most of the variance in results between accounts.
Consistency across batches matters more than peak performance for Max Pro, and warranty and after sales is where inconsistency first appears.
Why warranty and after sales matters on the Max Pro
A clear dead on arrival policy removes friction for retail partners.
A written internal standard for warranty and after sales makes onboarding new account managers far quicker and reduces avoidable errors.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Max Pro |
| Brand | Al Fakher |
| Category | Box Mods |
| Battery | 500 mAh |
| Output range | 12-80 W |
| Capacity | 5.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 200 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
A written internal standard for warranty and after sales makes onboarding new account managers far quicker and reduces avoidable errors.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Max Pro.
Checklist
- Keep certificates current and filed against the exact model name.
- Check carton quantities against the commercial invoice line by line.
- Log sell through by account for the first eight weeks.
- Review the reorder point after one full selling cycle.
- Confirm the exact configuration in writing before the deposit is paid.
- Verify that artwork matches the approved compliance template.
Commercial terms
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (156 units) | Tier 1 | 21-30 days |
| Pallet (552 units) | Tier 2 | 21-30 days |
| Container (5747 units) | Tier 3 | 21-30 days |
Frequently asked questions
What warranty applies to Max Pro?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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