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Al Fakher Max 3 Warranty and After Sales Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Max 3 line.
The Max 3 has settled into a stable position in the range, which makes warranty and after sales the natural next question for distributors.
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Max 3.
Why warranty and after sales matters on the Max 3
A clear dead on arrival policy removes friction for retail partners.
Freight consolidation changes the answer to warranty and after sales at container scale, which is why small and large buyers reach different conclusions.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Max 3 |
| Brand | Al Fakher |
| Category | Box Mods |
| Battery | 900 mAh |
| Output range | 10-80 W |
| Capacity | 5.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 100 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Freight consolidation changes the answer to warranty and after sales at container scale, which is why small and large buyers reach different conclusions.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Max 3.
Checklist
- Request batch photographs and a packing list prior to shipment.
- Retain one sealed sample carton from every batch for reference.
- Review the reorder point after one full selling cycle.
- Verify that artwork matches the approved compliance template.
- Agree in advance who pays for return freight on a defect claim.
- Confirm the exact configuration in writing before the deposit is paid.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (135 units) | Tier 1 | 14-21 days |
| Pallet (1220 units) | Tier 2 | 21-30 days |
| Container (15855 units) | Tier 3 | 14-21 days |
Frequently asked questions
What warranty applies to Max 3?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Final word
A short quarterly review of these points will keep the Max 3 range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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