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Al Fakher Max 2 Warranty and After Sales Insights 2026
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Max 2 line.
Wholesale demand in this category is driven less by novelty than by consistency, and warranty and after sales is where that consistency is measured.
A written internal standard for warranty and after sales makes onboarding new account managers far quicker and reduces avoidable errors.
Why warranty and after sales matters on the Max 2
A clear dead on arrival policy removes friction for retail partners.
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Max 2 |
| Brand | Al Fakher |
| Category | Box Mods |
| Battery | 900 mAh |
| Output range | 12-80 W |
| Capacity | 6.0 ml |
| Charging | USB-C 1A |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 240 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Max 2.
Consistency across batches matters more than peak performance for Max 2, and warranty and after sales is where inconsistency first appears.
Checklist
- Review the reorder point after one full selling cycle.
- Confirm the exact configuration in writing before the deposit is paid.
- Agree in advance who pays for return freight on a defect claim.
- Verify that artwork matches the approved compliance template.
- Request batch photographs and a packing list prior to shipment.
- Check carton quantities against the commercial invoice line by line.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Payment history is the single most reliable route to better terms, more than total annual volume.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (71 units) | Tier 1 | 21-30 days |
| Pallet (1944 units) | Tier 2 | 21-30 days |
| Container (9055 units) | Tier 3 | 30-45 days |
Frequently asked questions
What warranty applies to Max 2?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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