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Al Fakher Crown Max Warranty and After Sales Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Crown Max line.
Between the factory gate and the retail shelf, warranty and after sales is where most of the value on the Crown Max is either created or lost.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Crown Max.
Why warranty and after sales matters on the Crown Max
A clear dead on arrival policy removes friction for retail partners.
The most common mistake is optimising for the first order instead of the fourth, which is where Crown Max economics actually settle.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Crown Max |
| Brand | Al Fakher |
| Category | Box Mods |
| Battery | 900 mAh |
| Output range | 10-60 W |
| Capacity | 2.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 100 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.
The most common mistake is optimising for the first order instead of the fourth, which is where Crown Max economics actually settle.
Checklist
- Review the reorder point after one full selling cycle.
- Log sell through by account for the first eight weeks.
- Confirm the exact configuration in writing before the deposit is paid.
- Request batch photographs and a packing list prior to shipment.
- Retain one sealed sample carton from every batch for reference.
- Record the arrival condition with photographs on the day of delivery.
Commercial terms
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (109 units) | Tier 1 | 7-12 days |
| Pallet (543 units) | Tier 2 | 14-21 days |
| Container (18260 units) | Tier 3 | 30-45 days |
Frequently asked questions
What warranty applies to Crown Max?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
Start with one change, measure it over a quarter, then decide whether it deserves to become policy.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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